(In this Privacy & Security information, “we” “us” and “our” refers to Satyananda Yoga Mangrove).
Security of credit card details is one of the major concerns for anyone buying over the Internet. Satyananda Yoga Mangrove understands that security of your information is of paramount importance. That is why we use accepted industry standard security to safeguard your personal information to ensure that your details are as safe as possible.
We transmit your details using the industry standard Internet security protocol - Secure Sockets Layer (SSL). This means that when you send information to us, it is sent in an ENCRYPTED format. We use our own SSL certificate.
The SSL (Secure Socket Layer) padlock is displayed in the bottom corner of this window. This indicates that you are viewing this page over a secure connection.
In the event of unauthorised use of your credit card, most banks and card issuers either cover all the charges that result from unauthorised use of your credit card or may limit your liability. Please ask your bank to explain their credit card use policy as it applies to online transactions and their Electronic Funds Transfer (EFT) Dispute Process.
Please note your credit card number is not stored in the Satyananda Yoga Mangrove system. It is passed in encrypted format to the secure online payment gateway. The first six and last three digits of your credit card number are stored in the payment gateway management facility for reference purposes.
In providing us with your credit card information you accept that we are not liable for its misuse due to error in transmission, virus or malware.
Our products are described as accurately as possible, however we do not warrant that the descriptions are to be taken verbatim. We reserve the right to correct any error once we become aware of the need to do so.
Images of products are for illustrative purposes only and we do not guarantee that any image will portray the full options relating to that product.
Cassettes, DVDs, CDs and videos are not accepted for return or exchange unless faulty. Books and other items are accepted for refund or exchange, within 14 days of delivery, provided they are returned in their original condition and packaged items are in their original packaging, unopened. This does not apply to personal care items which are not eligible for return.
The provision of the tax invoice you received with the order will greatly assist in supplying you with a prompt refund or exchange.
Items returned more than 14 days after delivery, or in a damaged or un-sellable state will be exchanged/refunded at the supplier’s discretion.
Comply with above returns policy.
Post the product, and receipt, back to:
Satyananda Yoga Mangrove
300 Mangrove Creek Rd
Mangrove Creek, NSW, 2250
Include a letter with the returned product very clearly stating whether you desire a refund or exchange for the returned product.
Please note there will be no refund or exchange on goods for which you have changed your mind.
The delivery cost is also listed in the Tax invoice
This privacy statement details the information we gather, how we may use it, and how you can correct or change it if necessary. The information we learn from visitors and customers helps us to personalise and continually improve the services we offer on this website.
By accepting this privacy statement you expressly consent to our use of your personal information in the manner prescribed in this privacy statement. Should you choose not to provide the information, we may not be able to provide the goods and services to you as requested in an easy and efficient manner, if at all. We only collect personal information that we consider necessary in the provision of goods and services to you.
Your personal information will only be retained and used for the purpose of fulfilling your request. We will treat the information we collect from you as strictly confidential. We will not reveal, disclose, sell, distribute, rent, licence, share or pass on to any third parties, any personal information that you may have provided to us unless we have your express consent to do so.
This information goes into our main data base and it is also used for book–in information should you come and visit Satyananda Yoga Mangrove for a day visit or longer stay. Knowing DOB and gender ensures we best accommodate you.
This information goes into our main data base and it is also used for book–in information should you come and visit Satyananda Yoga Mangrove for a day visit or longer stay. Knowing DOB and gender ensures we best accommodate you.
If you can be where you are, and accept things as they are, in that personal adjustment with the environment, with the conditions, states, different forms of behaviour, mentalities, attitudes and actions, you experience a very deep feeling of santosha, contentment, which is the achievement of karma yoga.
Satyananda Yoga® & Satyananda Yoga Nidra® are trademarks of IYFM used under license.
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