Our Security and Privacy Guarantee

Security

Security of credit card details is one of the major concerns for anyone buying over the Internet. At Satyananda Yoga Mangrove we understand that security of your information is of paramount importance. That is why we have invested in the highest level of security to ensure that your details are safe.

We transmit your details using the industry standard Internet security protocol - Secure Sockets Layer (SSL). This means that when you send information to us, it is sent in an ENCRYPTED format. We use our own SSL certificate.

The SSL (Secure Socket Layer) padlock is displayed in the bottom corner of this window. This indicates that you are viewing this page over a secure connection.

In the event of unauthorised use of your credit card, most banks and card issuers either cover all the charges that result from unauthorised use of your credit card or may limit your liability. Please ask your bank to explain their credit card use policy as it applies to online transactions and their Electronic Funds Transfer (EFT) Dispute Process.

Please note your credit card number is not stored in the Satyananda Yoga Mangrove system. It is passed in encrypted format to the secure online payment gateway. The first six and last three digits of your credit card number are stored in the payment gateway management facility for reference purposes.

Privacy

This site is brought to you by Satyananda Yoga Mangrove.
This privacy statement details the information we gather, how we may use it, and how you can correct or change it if necessary.

The information we learn from visitors and customers helps us to personalise and continually improve the services we offer on this website.

What information do we collect from you?

The following personal information will only be retained and used for the purpose of fulfilling your order:

• Personal and business information;
• contact and shipping address details;
• credit card and other payment arrangement information;
• the nature and items of your order.

Whenever you access a page from our web server we record the time, date and Internet Protocol (IP) address of the request, along with information on the browser software being used. We use this information to determine the usage of the different areas of the site so that we may improve the services we offer you.

Site visit and click-stream data

To help us improve our site and provide better services to users, our hosting service provider records your visit by logging the following information:
your Internet address;

• your Internet address/ISP's top level domain name (for example .com.au, .edu.au, .au, .uk etc.);
• the date and time of visit to the site;
• the pages accessed and documents downloaded;
• the type of browser being used.

This information is reported only in aggregated form to discern trends across large numbers of visits. eg. monthly reports, popular publications.

No attempt is made to identify individual visitors or their personal browsing activities and patterns.

How do we use your personal information?

Your personal information will only be retained and used for the purpose of fulfilling your order:
We will treat the information we collect from you as strictly confidential. Other than as set out below, we will not reveal, disclose, sell, distribute, rent, licence, share or pass on to any third parties, any personal information that you may have provided to us unless we have your express consent to do so.

How can you correct or change your information?

Your user identification (name, membership ID, location and password) can be changed by logging in and clicking on My Account in the shop section.
Your details will be presented and will be able to be edited.

Any further questions please contact us.